Who we are

Suggested text: Our website address is: http://reptileempires.com.

Last Updated: 02/04/2025

Welcome to Reptile Empire. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or make a purchase.

By accessing or using our website, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

Provided voluntarily during checkout, account creation, or contact form submission:

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information (securely processed through third-party gateways)

Non-Personal Information

Collected automatically to improve website performance:

  • IP address

  • Browser type and device details

  • Website usage data (pages visited, time spent, clicks, etc.)

  • Cookies and tracking technologies (for analytics and user experience)

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Send order updates and delivery tracking

  • Improve our website and services

  • Prevent fraud and maintain security

  • Send marketing and promotional messages (with consent)

3. Cookies & Tracking

We use cookies and similar technologies to enhance your experience, remember preferences, and analyze site performance. You may disable cookies in your browser settings, but some features may not work properly.

4. Payment Security

We do not store credit card details.
All payments are processed securely through trusted third-party payment providers that comply with industry-standard encryption and PCI-DSS regulations.

5. Sharing of Information

We do not sell or trade your personal data.

We only share information with trusted service providers when necessary to operate our business, such as:

  • Payment processors

  • Shipping carriers

  • Fraud prevention services

  • Website analytics services

These partners are obligated to protect your information.

6. Data Storage & Protection

We use industry-standard security measures to protect your data from unauthorized access, alteration, or loss. However, no online system can guarantee absolute security.

7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Request correction or deletion

  • Opt out of marketing communication

  • Request restriction of data processing

To make a request, contact us at:
📧 sales@reptileempire.com 

8. Children’s Privacy

Our website is not intended for individuals under 18.
We do not knowingly collect data from minors.

9. Policy Changes

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new “Last Updated” date. Continued use of our site means you accept these updates.