FREQUENTLY ASKED QUESTIONS
Some reptiles can live for a very long time and if you should find yourself in a situation where you need to rehouse your pet reptile there are many small organizations that help with the housing and placement of these animals. An online search will usually help with this matter.
Some reptiles are easier than others to handle and with proper care and maintenance most pet reptiles will be calm and able to be handled easily. We do carry snake hooks, feeding tongs and gloves to help with this process.
Most feeding issues are caused by the lack of proper heat, humidity or diet. Once you get to the optimum levels the problem should be resolved. All reptiles have set ups that reflect their needs and the environment that they are found in naturally.
We guarantee to provide a healthy live animal on arrival. If there is any issue with any of the animals you receive please contact us immediately within two hours of receiving the order at
sales@reptileempires.com other wise you are subject to voiding our guarantee.
All live, non-venomous reptiles ship via Fedex priority overnight on the next business day after your check out. You will receive tracking when it is shipped . Most shipments are delivered before 10:30 AM but your exact delivery time will depend on your local delivery route. All live animal shipments require a signature upon delivery.
